Éclat Coffee Return Policy
At Éclat Coffee, we take pride in delivering the highest quality coffee to our customers. If you are not completely satisfied with your purchase, we offer a 30-day return policy under the following conditions:
Eligibility for Returns:
Returns must be initiated within 30 days from the delivery date.
The coffee package must be completely sealed, unopened, and in its original condition with all labels intact.
Returns are only accepted for products purchased directly from Éclat Coffee’s official website.
How to Initiate a Return:
Contact our customer support at [insert email or phone number] with your order details.
Our team will provide you with a return authorization and shipping instructions.
Ship the product back to us in its original packaging.
Refund Process:
Once we receive and inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days.
Shipping costs are non-refundable, and the customer is responsible for return shipping fees.
Non-Returnable Items:
Opened or used coffee products.
Products without original packaging or labels.
Items returned after the 30-day period.
For any questions or assistance, feel free to contact us at [info@eclatcoffee.com].
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